Need Support?

We are here for you

Click me to save offline

Supplier Registration

How do I become a Safaricom supplier?



One can express interest to become a Safaricom supplier by registering with us and passing our prequalification process.

How do I register/express interest to become a Safaricom supplier?


  1. Registration can be done through our Prospective Supplier Registration Portal available on our website:

  2. The registration will be reviewed and your company will be advised on the way forward

What information is required during registration?



During registration you will be requested to provide your company’s registration and tax information, contact details, directorship, references, products and services and to attach your company profile and registration certificates, and to express interest in specific category(ies) of supply.

How long will it take for me to get feedback on my registration request?



Feedback on the registration requests will usually be provided within 5 working days upon receipt of the registration request.

What is the next action after a successful registration?



The submitted documents  will be reviewed and the registration will either be approved or rejected.

If the Approved RFQ suppliers will receive supplier’s prequalification questionnaire which they will be required to respond to within the stipulated time.

Suppliers in below categories: sponsorship, statutory bodies and schools are registered for payment purposes and hence once their registration is approved they are not subject to prequalification.

The evaluation once completed, the outcome of either success or failure for prequalification is communicated to supplier, users and the category manager.

What aspects are considered by Safaricom for Prequalification?



The prequalification covers the following areas: Financial Capacity, Health and Safety, Licensing; Partnerships and Accreditations, Insurance,

Management Policies, Business experience for the relevant supply category, Probity and Litigations, and any Conflicts of Interest.

 How long does the prequalification process take?



The pre-qualification process takes 10 working days. This however varies depending on the quality of submission received from the supplier. Where information is missing or not adequately provided by the supplier, the period of pre-qualification may be extended to allow the supplier to submit or resubmit the relevant information before the pre-qualification is finalized.

Will I get feedback on my prequalification status?



Yes. Safaricom will evaluate your response and provide feedback through the contact particulars provided at the time of registration.

Are there manuals or guide that can assist on how to go about the registration and prequalification?



Yes. The manuals and guides are available in our company website:

Will my company get business from Safaricom once it has passed the prequalification process?



The purpose of our supplier registration and prequalification process is to identify and evaluate potential suppliers who may subsequently be invited to tender for specific goods and services should a requirement arise in the specific category. There’s therefore no guarantee that a pre-qualified supplier will be invited for a tender within any specific time frame as a requirement may not necessarily arise in the category of pre-qualification during that time frame.

Does a supplier need to know or pay someone to get prequalified with Safaricom?



No. Our prequalification process is free, fair and transparent and a potential supplier does not need to know anyone in Safaricom to be prequalified. Safaricom maintains strict ethics guidelines which are to be adhered to by all partners and staff. The supplier code of conduct can be accessed through the following address:

Where or who do I contact for assistance?



You can get assistance on any aspect of the supplier registration and prequalification process through the below contacts: E-mail: