The campaign seeks to reward M-PESA customers with an incentive.

Customers will get an automatic cash back for using M-PESA (Buy Goods option) to pay for goods and services at participating malls and outlets.

The campaign will only be valid on 27^th November 2020.

M-PESA customers will receive a 5% cash back of their total spend value, which will be credited to their M-PESA accounts.

For amounts over Ksh 20,000, customers will receive an automatic Ksh 1,000 cash back.

No. customers will receive their cash back immediately after completing their payment using Lipa na M-PESA – Buy Goods option.

Customers will receive a cash back from the number 543276 – Lipa Na M-PESA Cashback. Sample message below:

Congratulations! You have received Ksh. 123 from the M-PESA Black Friday Cashback Campaign on 27/11/20 at 11: 11pmPM.

Dial the new M-PESA *334# to send money.

• Customers will also receive a notification from Safaricom, confirming the cash back inventive.

The discount applies to select outlets in the following 13 malls:

Should there be a reversal, the cash back amount will also be reversed.

In case of any customer issue about the cash back, customers can call Line 234, Line 100 or Line 200. Customers can also use the Safaricom social media channels for additional assistance.