M-PESA JUMIA DISCOUNT CAMPAIGN
What is the M-PESA Jumia discount campaign?
This is a one-month campaign that seeks to reward customers with a 5% discount when they shop and pay for goods via M-PESA on Jumia.
How long will the campaign run?
The campaign will run from 02/11/2020 - for 6 weeks.
Which merchants will participate in the campaign?
All purchases worth over Ksh 1,000 and paid for using M-PESA from Jumia Mall and Jumia Food qualify for the 5% discount
Will Physical stores be participating in the discount campaign?
No. The discount campaign targets M-PESA customers who shop online. Purchases made in physical outlets and supermarkets do not qualify.
How will M-PESA customers be awarded during the campaign period?
M-PESA customers will benefit from a 5% discount on transactions worth more than Ksh 1,000 - capped at Ksh 250 per transaction.
Will customers get a 5% discount each time they shop?
No, customers will get a discount only on their first 3 M-PESA transactions worth over Ksh 1,000.
Who is the target of this campaign?
The campaign targets M-PESA registered customers to encourage them to use mobile money during the Covid-19 period.
Will customers stand a chance to win any physical prizes?
There will be no physical prizes to be won.
Will customers all over the country benefit from the 1-month discount campaign?
Yes, the campaign will cover M-PESA customers countrywide.
How will customers know they have received any discount amount?
The 5% discount will be automatically applied to a customer’s total bill on the checkout stage – the final amount, less the discount is what the customer will finally pay.
The customer will receive the usual M-PESA confirmation message.
In case of any arising issues, who can customers call?
For any M-PESA account related queries, customers can call line 234, 200, or 200. Or use any of the Safaricom online support channels.