Who is eligible for the Voice Plan?+
The voice plan is available to all prepay, individual post-pay &hybrid subscribers.
What will I use the voice plan for?+
The Voice plan will be used for both on-net and off-net calls.
How will a customer purchase the voice plan?+
The voice plan will be available once your purchase your talk time on *544# via airtime or M-PESA.
How will I check my voice plan balance?+
Balance check will be available on USSD *544#, *544*44# and 144 for prepay.
What is the validity of the voice plan purchased?+
The voice plan will not expire
Can you Sambaza the voice plan purchased?+
Subscribers cannot transfer/ Sambaza their voice plan
Can the voice plan be used for browsing?
The voice plan cannot be used to access the internet.
Will I earn bonga points once I purchase the voice plan?+
Yes. Customers will earn bonga points when they purchase the voice plan.
Can I purchase the voice plan for another number?+
Yes. Customers should be able to purchase the voice plan for self and other numbers
Can I make international calls with the voice plan?+
Customers cannot use the voice plan to make international calls.