M-PESA Fanikiwa is a loan service that allows M-PESA customers to access affordable loans via their mobile phone.

Telephone: Contact Safaricom customer care on 100 for pre-pay customers and 200 for post-pay customers.

We will provide funding for your loan shortly after application within your approved credit limit.

Yes, you will be required to fully repay for an existing loan before requesting for another.

You will charged 5% of the total value of the amount requested for the 30 days.

30 days

Credit limit is determined based on one’s M-PESA activity

You can qualify for up to Kshs 10,000

There is a rollover fee of 5% on the outstanding balance every 30 days.

• There is a maximum of two rollovers before you are reported to CRB (Credit reference Bureau)

You will be reported to CRB after the 90^th day of default.

You can check loan limit by dialing *234*4*8#, then select check loan limit option

You can repay your loan by dialing *656#, then select repay loan

You need to be an M-PESA subscriber that has been specially selected for the purpose of this pilot

Safaricom will whitelist 35,000 customers only

A customer is able to take one loan at a time.

Once a customer pays a loan they can take up another loan for the period of the pilot

The pilot duration will be 3 months from launch date