faqs-Safaricom

What is changing?

+

Pursuant to The Finance Bill, 2018 and The Provisional Collection of Taxes and Duties Act, we have made the following adjustments to our M-PESA Pay Bill Tariffs effective 1st July 2018.

With the changes in tariffs, have you increased the amounts one can send?

+

No, the maximum amount one can send remains the same. You can send up to Ksh70,000 in one transaction. The maximum you can send in a day is Ksh140,000. You can only hold up to Ksh100,000 in your M-PESA account.

What is the lowest amount of money I can send on M-PESA?

+

You can send as little as Ksh1 on M-PESA.

You will be able to send three (3) M-PESA kadogo transactions (Kshs100 and below) for free per day. You will be charged from the 4^th kadogo transaction onwards.

Kshs 1-Kshs 49 will be charged Kshs 1 Kshs 50-Kshs 100 will be charged Kshs 2

Customer Charges
Transaction Range (KShs)		Transaction Type and Customer Charges (Kshs)
Min	Max	Transfer to other M-PESA users	Transfer to unregistered users	Withdrawal from M-PESA agents
1	49	FREE*	N/A	N/A
50	100	FREE*	N/A	10
101	500	11	45	27
501	1,000	15	49	28
1,001	1,500	26	59	28
1,501	2,500	41	74	28
2,501	3,500	56	112	50
3,501	5,000	61	135	67
5,001	7,500	77	166	84
7,501	10,000	87	205	112
10,001	15,000	97	265	162
15,001	20,000	102	288	180
20,001	25,000	105	309	191
25,001	30,000	105	309	191
30,001	35,000	105	309	191
35,001	40,000	105	N/A	270
40,001	45,000	105	N/A	270
45,001	50,000	105	N/A	270
50,001	70,000	105	N/A	300



ATM Withdrawal				Other Transactions	Kshs.
Transaction Range (KShs)		Customer Charge		All Deposits	FREE
Min	Max	Customer Charge		M-PESA Registration	FREE
200	2,500	34		Buying Airtime through M-PESA	FREE
2,501	5,000	67		M-PESA balance Enquiry	FREE
5,001	10,000	112		Change M-PESA PIN	FREE
10,001	20,000	197

When will the new tariffs take effect?

+

The new tariff will take effect from 1^st July 2018

Where can I get more information on the new M-PESA charges?

+

Click here to download the new tariffs.

Are there any changes in the Lipa Na M-PESA Paybill charges?

+

Yes.

Dial *234*2# select Tariff Query, Select Lipa Na M-PESA then follow the prompts to check the applicable charges

Are there any changes on the Lipa Na M-PESA Buy Goods Tariff?

+

The charges remain the same.

	Customer Charge	Business charge
Business (All Lipa Na M-PESA Businesses except the petrol stations	0	0.5% charge for every transaction
Business (Petrol stations )	0.5% charge for every transaction	0
Buy Goods payments of KSH 200 & below	0	0

Need Support?

Revised M-PESA Charges

Welcome to our fresh new website

Need Support?

Revised M-PESA Charges

M-PESA