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M-PESA Tu

What is the Maisha Ni M-PESA TU campaign?

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This is a 70 day campaign to reward M-PESA customers for using M-PESA with 7 houses, over 100 million KShs. in cash prizes as well as airtime, data and SMS rewards.

 

How long is the campaign and when will it run?

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The campaign is 10 weeks will run from 18th June to 26th August 2018.

Who can participate in the campaign?

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All M-PESA active customers with the exception of those that are currently under suspension or who’s M-PESA account have been frozen

How do I participate in the campaign?

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All customers will be automatically added and will earn points to the campaign draws when they do M-PESA transactions of above KShs..... 100 for the eligible transactions.

Which transactions are eligible for points in the campaign?

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All customers will be automatically added and will earn points to the campaign draws when they do M-PESA transactions of above KShs..... 100 for the eligible transactions

Which transactions are eligible for points in the campaign?

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The following transactions of above KShs.100 qualify: 

  • Sending and receiving money via M-PESA
  • Bank to M-PESA transactions/ Bank to Sacco
  • Paybill transactions
  • Buy Goods transactions
  • International Money Transfer(IMT)

Which transaction are NOT eligible for points in the campaign?

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  • All transactions KShs.100 and below
  • Sending off net transactions
  • Balance inquiry.
  • Buy airtime for self/ others.
  • Mini statement
  • Check balance
  • Change PIN
  • Change language
  • Update customer menu
  • M-Shwari and KCB M-PESA transactions

How do I earn points?

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For every transaction (as listed in the eligible transactions) of above KShs.100, customers will earn 10 points.

 

How do I check my points?

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Check your points by dialing *444*0# and select “Check my points”.

 (E.g. KShs.1,000 received or sent will earn you 100 points)

What are the prizes to be won?

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 Customers will win in 2 ways:

  1. Lucky draws daily and weekly
  2. Surprise rewards

How do I win in the lucky draws?

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Winners will be selected randomly in daily and weekly draws as show below. 

Customers will dial *444*0# and select option 2 to check their points that will go towards the draws.

 

 

What does everyone is a winner with Maisha Ni M-PESA TU mean?

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This campaign seeks to reward all customers who transact and earn points during the period.  Customers will be surprised with data, SMS and minutes prizes based on their usage during the campaign. The more points the better the prize you receive.

Customer will dial *444*0# and select option 1 to check their weekly target and redeem their reward/prize.

How will I know that I have won in the Maisha Ni M-PESA TU Campaign?

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Winners of the houses will be contacted by Safaricom through the official Safaricom customer communication number 0722 000 000. 

Winners of cash prize will be sent their winnings through M-PESA.

When will the draws be done?

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Draws will be conducted daily except for weekends and public holidays when the draws will be conducted on the next weekday or working day as the case may be.

When I win a cash prize, do I get the full amount?

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Yes, customers will get the full amount of any cash prize won

How do I remove myself if I do not want to participate in the Maisha Ni M-PESA TU Campaign?

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Simply dial *444*0*4# and select “Opt-Out”

In case of any query, who will the customer contact?

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  • Line 100 or 200
  • Line 234
  • Retail Shops