This is a service that allows Safaricom M-PESA customers to send and receive money directly from other mobile money customers registered on other networks (Airtel or Telkom).

• Dial *234*1*8# on your Safaricom line to access the service
• Enter the mobile number and the amount to be sent
• Confirm the transaction details via Hakikisha which will also display the transaction cost.
• Enter M-PESA PIN to complete the transaction via a push confirmation

Any Safaricom subscriber registered on M-PESA sending to an Airtel customer who is registered on Airtel Money or TKash.

• Minimum send amount is Ksh.100
• Maximum send amount is Ksh. 70,000

Customers will access M-PESA Tuma Popote via short code (USSD) to send money to mobile money registered users on other networks as opposed to sending money to other M-PESA subscribers via Sim Toolkit or the Safaricom app.

This will be via M-PESA menu on the sim tool kit and charges for sending to unregistered customers will apply.

The current send money on net tariff will apply when sending money via M-PESA Tuma Popote while customers sending to unregistered using the menu option will be charged the off net tariff.

Money sent via M-PESA Tuma Popote will be credited directly to the recipient’s mobile money wallet where it can be accessed via the applicable channels.

The recipient will be charged according to the tariff of their mobile money service.

Customers should call Safaricom or SMS 100 or 200 in order to initiate reversals.