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Easy Data Bundles

What are Easy Data Bundles?

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Easy Data Bundles enable you to have access to worry free internet access at Home via the BIGbox or the new Safaricom Digital TV and Internet Box. The bundles are rich in value and can be shared with the whole family by simply connecting multiple users and devices to the hotspot. In addition, Easy Bundles allow you to continue enjoying mobile internet connectivity even after your bundle runs out.

What Easy Data Bundle options are available?

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The Internet bundle options below are available for use on theBIGbox or the Safaricom Digital TV and Internet Box:

 

Easy 30

Easy 50

Bundle Size

30GB

50GB

Price

KShs. 3,500

KShs. 6,000

Validity Period

30 Days

45 Days

Browsing Speeds after bundle is used up:

256Kbps

256Kbps

How do they work?

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Easy Data Bundles come with an initial 30GB or 50GB bundle, which can only be utilized on BIGbox 1.0 or the new Safaricom Digital TV and Internet Box. The bundles, once exhausted, allow for continued browsing for the remainder of the validity period but at reduced speeds of 256 kbps

Why should I use Easy Data Bundles?

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  • You get to enjoy uninterrupted browsing even after exhausting your Easy Bundles and until the end of the validity period
  • You can conveniently buy the bundles from your Airtime or M-PESA at any time or day of the month
  • Enjoy worry free streaming of videos and movies at home
  • You can share your internet with multiple users and devices by creating a hotspot on BIGbox 1.0 or Safaricom Digital TV and Internet Box.

How do I buy the Easy Data Bundles?

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To purchase the Easy Data Bundles from your phone, simply follow the instructions below:

i. Dial *400# and select “Safaricom TV”

ii. Select the “BIGbox” option

iii. Enter the “Mobile Number of your decoder” ( Input the MSISDN number located underneath your BIGbox or your Digital TV and Internet Box )

iv. Select the “Buy Home Bundle”

v. Select your preferred bundle i.e. Easy30 or Easy50

vi. Select your preferred mode of payment i.e. Airtime or M-PESA and confirm payment.

If you select M-PESA, you will be prompted to enter 4-digit Service PIN. If you do not remember your Service PIN, select 0 and you will be prompted to enter a new Service PIN.

Upon successful purchase, you will receive a flash notification of successful payment and a confirmation SMS will be sent to your BIGbox or Safaricom Digital TV and Internet Box

To purchase the Easy Data Bundles online, simply log onto www.safaricom.com/BIGbox and select the Buy Bundles option

 

What speeds should I expect after using up the Easy Data bundles?

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You will get browsing speeds of up to 256Kbps.

A number of factors can however affect normal speeds negatively some of which include;

• Use of software / applications which demand significantly huge amounts of bandwidth eg Torrents etc

• Spamming, virus activities, spywares and/or malwares residing in your devices

• The Fair Usage Policy designed to ensure fairness and a good user experience on this shared service for all Safaricom subscribers.

Can I buy the Easy Data bundles for use on my phone or tablet?

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No. The Easy Data Bundles are for use on the BIGbox 1.0 and Safaricom Digital TV only

Can I sambaza or share my bundles?

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No. The Easy Data Bundles cannot be shared to other boxes. However, you can allow other users and devices to use your Easy Data Bundles by setting up a wireless hot-spot on your BIGbox 1.0 or Safaricom Digital TV and Internet Box which will support upto 10 users.

How do I check my bundle balance?

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To check your Easy Data Bundles balance from your phone, simply follow the instructions below:

i. Dial *400# and select “Safaricom TV”

ii. Select the “BIGbox” option

iii. Enter the “Mobile Number of your decoder” ( Input the MSISDN number located underneath your BIGbox or your Digital TV and Internet Box )

iv. Select the “Check Balance”

v. You will then receive an SMS notification with your bundle balance

To check your Easy Data Bundles balance online, simply log onto https://www.safaricom.co.ke/TheBigBox/ and check the Accounts Balance section.

How many Easy Data bundles can I buy within the month?

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There is no limit to the number of bundles that you can purchase.

How do I get in touch with Safaricom for support or queries?

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Simply call line 400 from your mobile phone or e-mail us via safaricomhome@safaricom.co.ke