The existing Lipa Na M-PESA charges apply.

You will be required to use your M-PESA PIN. Remember, PIN YAKO SIRI YAKO.

Yes, you will be required to have your phone to enter your M-PESA PIN to complete your transaction.

You can block your card by using any of the following channels:

• Dial *234# and reply with 1 for M-PESA Products. Select Option 4 from the Menu for M-PESA Card and pick Block from the options given
• Contact customer care through calls (dial 100, 200 or 234), SMS or through our social media accounts
• Visit any Safaricom shop for assistance

You can unblock your card by using any of the following channels:

• Dial *234# and reply with 1 for M-PESA Products. Select Option 4 from the Menu for M-PESA Card and pick Unblock from the options given
• Contact customer care through calls (dial 100, 200 or 234), SMS or through our social media accounts
• Visit any Safaricom shop for assistance

You will be required to visit any Safaricom Retail shops, authorised dealers or M-PESA Agents to replace the M-PESA 1Tap Tag.

Once you change ownership of your line, your M-PESA account is deactivated and your M-PESA 1Tap Tag becomes inactive. The account’s new owner will acquire a new M-PESA 1Tap Tag as per the activation process.

None at all. All three will operate in the same way and the only difference is the size and style. Your choice may be based on your preference.

No. There can only be one M-PESA 1Tap Tag per M-PESA account.