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When can I be able to extend my data bundle?
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Data extension will only occur if a new bundle is purchased before your current data bundle expires and the new bundle has a longer validity than the duration left on the bundle about to expire.
Will I be able to extend my daily bundle with any other data bundle?
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Customers will be able to extend their data bundle expiry by purchasing either a daily, 7 day, 30 day or 90 day bundles with the longest validity being assumed.
Will I be able to extend a data bundle with 7 day validity with any other bundle?
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Yes you can. 7 day, 30 day and 90 day bundles can be extended, with the longest validity being assumed. (The longest validity is the furthest expiry date).
What happens when my data bundle expires?
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Upon expiry, the resources are deleted and cannot be recovered.
How do I know that my data bundle is about to expire?
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Safaricom (SCOM)