“In the year 2000, we began the Safaricom journey with a view to Transform Lives. Safaricom is one of a small group of about 400 companies across Africa whose annual revenues are more than $1 billion. Many of these companies are pan-African in their operations and are active in increasingly diverse sectors.
We invest a unique way of doing business through our Purpose; to ‘Transform Lives’. We seek to create opportunities for Kenyans to be a part of our growth story by empowering them with the right tools for economic growth.”
Working at Safaricom
We provide our employees with a world of opportunities to help them discover and develop their talents. This not only enables them to make better professional contributions, but also enhances their personal growth.
‘TWAWEZA’ When We Come Together, Great Things Happen
SPEED – We prioritize the right things for the customer, we are focused; demonstrate sense of urgency; analyze, decide and execute fast. Speed is our differentiator.
SIMPLICITY –Communicate clearly, straightforwardly and coherently; develop customer centric ‘easy to use’ (products, processes, interfaces etc.); simplify and/or eliminate work.
TRUST –We consistently do what we say we will do; trust others to deliver; support decisions once made
PURPOSE – When we focus on our purpose proﬁts will come naturally
HUMANNESS – We all matter, our diversity is our strength
GROWTH – We are enterprising, innovative and take risks to grow; for self and business
TRUST – Our customers, partners and colleagues trust us. We are accountable, vulnerable and authentic
Our leadership standard
External radar; customer/product obsessed; bold, fall fast & scale fast; insights-driven decision making; accountable, empower & coach.