Brief Description

Reporting to the Manager, Consumer Segment, the individual, with guidance from the manager, will provide support to the business under the Discerning Professional Segment in delivering the segment plan and segment metrics. Additionally, they will be responsible for ensuring theirs is collaboration in implementing the segment plans while working together with cross functional teams

Detailed Description

• Maintain a pulse on the Discerning Professional segment, offering regular insight and information on segment trends, habits, culture and behavior that can inform segment plans and strategy
• Collaborate with Sales, Customer care, Product & Services, Finance, Technology, Brand Experience, Marketing and key stakeholders to ensure successful implementation of segment plans
•  Support in developing segment implementation plans based off the over-arching segment strategy
• Prepare and update documents for the propositions and plans within the Discerning Professionals Segment
• Work together with the team to drive activations for the segment
•  Monitor and report on delivery of plans, KPIs and objectives.
• Schedules activity and identifies resource needs, dependencies and synergies for implementation of plans

Job Requirement

• Currently studying a degree in any Business related field from a reputable.
• Excellent understanding of Safaricom products & services.
• Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills.
• Upbeat, Proactive, Confident, Energetic.
• Interpersonal and communication skills
• Attention to detail
• Team player
• Planner and organizer
• Operational Excellence

how to apply

At Safaricom, our evolution has been driven by the spirit of innovation. We can provide you with multiple opportunities to innovate and solve real-world, complex technical and business problems as you join us on our journey. We strive have various career opportunities available for undergraduate

At Safaricom, our evolution has been driven by the spirit of innovation. We can provide you with multiple opportunities to innovate and solve real-world, complex technical and business problems as you join us on our journey. arious career opportunities available for undergraduate