One Connect Express
This is a bundled communication package which offers a fixed voice landline and a fixed Internet connection transmitted through fibre.
With Safaricom One Connect Express, there is no need to invest in a separate fixed landline and internet. This is a hybrid (Post-pay & Pre-pay) solution and provides a communication package that bundles voice and unlimited internet at an affordable cost.
One Connect Express Packages
One Connect Express Silver | One Connect Express Gold | One Connect Express Platinum | |
Recommended Number of Users | 4 | 8 | 16 |
On-Net Voice minutes | 600 | 800 | 1200 |
Off-Net Voice minutes | 50 | 100 | 150 |
Unlimited Internet | 512KBPs | 1MB | 2MB |
Direct Top Up option | √ | √ | √ |
Voicemail | √ | √ | √ |
Monthly charge KSHs. | 6,999 | 9,999 | 15,499 |
Key Benefits of One Connect Express
- Top up indirectly from a Safaricom mobile line
- Voice mail retrieval
- Dedicated Internet connectivity delivered through fiber
- One bill for voice & Internet
- 24/7 support
- No installation fees
How to subscribe to the One Connect Express service
- Fill in a One Connect Express form available either through sales representatives or retail shop
- Provide business documents such as Business Pin and a Business Registration Certificate
- Make a deposit (refundable) and one month pre-payment equivalent to the package you are purchasing
How to top up the One Connect Express service using airtime
- Dial *141*16 digit scratch card PIN*Landline number# e.g. *141*1234567890123456*0201234563#
- The USSD top up must be done through a Safaricom mobile line
How to make international calls with One Connect Express
International calls are charged at out of bundle rates. Safaricom can however increase your current call limit to cater for your international call needs upon request. You can also load up airtime normally through a scratch card.
One Connect Express Benefits

Direct Top ups
Top up indirectly from a Safaricom mobile line

Voice mail
Voice mail retrieval capabilities

Fibre Connectivity
Dedicated Internet connectivity delivered through fibre

Single Bill
One bill for voice & Internet

24/7 support
Support anytime of day and night.

Free Installation
No installation fees