East or West, home is best.

Early last year, we announced plans to migrate the M-PESA platform to Kenya. We can now confirm that faster transactions, improved stability and added functionality on M-PESA is a dream coming to life: M-PESA is coming home!

Here is what you will enjoy from the new M-PESA system:

  • Enhanced system stability due to reduced points of failure
  • Ability to enjoy more products and services on the platform
  • Faster resolution of system outages due to local support
  • Higher transaction processing capability
  • Easier integration into M-PESA for third parties
  • Leverages global best practice in technology security, business continuity and redundancy
  • Instant monitoring of systems
  • Enhanced stability translates to reduced downtimes for subscribers

We are on track to bring the system home by this weekend. Numerous dry runs to ensure that stability and uptime are restored as soon as possible after the migration have been conducted successfully. Final test runs ahead of the full migration process will be ongoing this week and that will affect several services.

M-PESA services will be interrupted as follows:

From Wednesday, 15th April 2015 – 11PM

  • Registration of new customers on M-Shwari and M-Kesho

From Thursday, 16th April 2015 – 11PM

  • Sending money to unregistered customers
  • M-PESA PIN change
  • New M-PESA customer registration
  • Registration of new customers on M-Shwari and M-Kesho
  • M-PESA customer account activation after SIM registration


All M-PESA services will NOT be available from Saturday, 18th April 2015 at 11pm. All services will    resume on Sunday, 19th April 2015 at 12 noon*. (International Money Transfer will resume Sunday, 19th April 2015 at 4p.m)


Kindly bear with us as we continually strive improve your M-PESA experience. M-PESA is finally coming home.