Help Links

Get all your customer care questions answered by our dedicated team of online customer care reps. Whether your question is on Tariffs, M-PESA, data, billing or any other topic, our Safaricom Customer Care online team is here, ready & able to help you out.  Talk to us anytime on Facebook and Twitter @Safaricom_Care.

Your personal Safaricom account is just a log-in away. Access your Safaricom profile online and manage it with ease; purchase our products from the Safaricom online shop; check top up history and balance, transfer your Bonga Points and much more from the Web. Simply log into