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ISO and Environment Policies

Safaricom PLC is a leading provider of converged communication solutions in Kenya. In achieving the Safaricom's Purpose of Transforming Lives, we act with Simplicity, Transparency and Honesty in all that we do and seek to ensure a culture of being customer focused.

Our ISO certifications are a statement to our shareholders, employees and customers that as we aim to achieve our purpose we will continually refine our  processes and improve quality and delivery of products and services to consistently meet the needs of our customers and the community within which we operate.

Click here to view ISO Integrated management system policy statement.

Click here to view environment policy statement.