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The following Terms and Conditions apply to the Safaricom 500% Storo Bonus Promotion (“the Promotion”) and by participating in the Promotion, you will be deemed to have read, understood and accepted the same: 

1. The Promotion

The Promotion enables eligible subscribers to earn more bonus when they achieve their daily promotional targets. 

2. Eligibility

The Promotion is open to Safaricom subscribers who spend of less than Kshs100 a month on voice calls. 

3. Promotion period  

The Promotion will run for ninety (90) days from 0000hours 18th Jan  2021 to 2359hours  17th April 2021.

4.  How to participate in the Promotion

  1. Eligible subscribers will be identified from the Safaricom network and shall receive an SMS from Safaricom at the start of the Promotion.

  2. Customer will be required to spend an amount equivalent to their daily targets for them to earn the bonus talk-time.

  3. The bonus will be automatically awarded to the customer once they achieve their targets.

  4. Cumulative daily airtime spend will be considered in the achievement of targets for this promo.

5.  The 500% Storo bonus target options

  1. There will be five (5) target options. Each subscriber will be assigned one target based on the usage profile:


    Storo target



    Storo 5



    Storo 10



    Storo 15



    Storo 20



    Storo 30




6.  Privacy

  1. Definition

    “Personal Information” means personal identifiable information as prescribed in the Data Protection Act which includes but is not limited to name, address, phone number, identification number, location data.

  2. Collection of information

    We are required by law to collect certain personal information and are legally obligated to deny you the service if such information is not availed.

    Apart from the legal obligation mentioned above, we also need to collect your Personal Information for quality service delivery. Please note that although this is voluntary, without such information we may not be able to provide quality service.

  3. Privacy

    We are committed to respecting and protecting the privacy of the information we collect from you. Our privacy statement, as updated from time to time, explains how we treat your personal information, who we share your information with and measures taken protect your privacy when you use our Service. This can be found on Safaricom Data Privacy Statement. If unable to access the link or our website, please reach us on any of our customer care channels to receive a copy.

  4. Minors

    When registering a minor as a Safaricom subscriber, a person with parental authority shall open and maintain an account in their name for and on behalf of the minor. For purposes of these Terms and Conditions, a person with parental authority shall include the birth parents of a minor, legal guardian or other person who can demonstrate legitimate authority over the minor’s affairs.

7. Other terms of the Promotion

  1. The 500% Storo bonus resources will expire same day at midnight

  2. Customer on this promo will be excluded from normal Stori Ibambe during the promo period.

  3. Bonus resources can be used to make on-net and off-net calls and SMS.

  4. The amount deducted from the purchase of Tunukiwa bundles will not be considered in the aggregation of usage for the achievement of 500% bonus promo.

  5. You will not be able to sambaza the bundle resources

  6. Bonus resources will have higher priority over other paid resources.

8.   General Terms

  1. All other applicable rates for use of other Safaricom Promotions remain unchanged.

  2. Safaricom reserves the right to amend or vary these terms and conditions including the privacy terms or to withdraw the Promotion at any time. In any of these events, notice will be given via media advertisements (including at Safaricom’s discretion, on the Safaricom website (safaricom.co.ke) and will be effective immediately or as at the date referred in such notifications. Any update to the privacy terms will be available on the Safaricom website www.safaricom.co.ke and will take effect from the date of notification of the update.

  3. These terms and conditions are supplemental and subject to the standard terms and conditions for the use of the Safaricom PrePay Promotions, available on www.safaricom.co.ke