Policies and Procedures

Our suppliers are important business partners and they impact on our ability to provide quality products and services in a responsible and ethical manner. All our suppliers are required to comply with Safaricom policies and procedures and the Safaricom Supplier Code of Conduct.

It is Safaricom's policy that all suppliers observe the highest standard of ethics during their dealings with the company. We work with our suppliers to uphold the highest standards of integrity and ethical practices and we maintain a supportive framework to achieve this. Every supplier is expected to comply with the following policies and standards;

• The Safaricom Supplier Code of Conduct
• Data Privacy Statement For Safaricom employees
• Health and Safety Schedule
• Environment Policy
• Duty to Report/Whistle Blowing Policy
• Grievance Handling Policy (Conflict & Resolution)
• Enterprise Risk Management Policy
• Safaricom Standard of Business Conduct
• ISO Policy