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Selfcare

This is a portal that enables you to monitor your M-PESA and Safaricom line usage, as well as DIY support for some services like PUK retrieval.

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Stores near me

Visit any Safaricom Shop near you today and enjoy some of the best offers on handsets and laptops with their accessories.

  • NAIROBI 24
    • VILLAGE MARKET
    • SARIT CENTRE
    • KIMATHI
    • I & M
    • MOI AVENUE
    • EASTLEIGH
    • NAKUMATT MEGA
    • BURUBURU
    • JKIA
    • BOMAS
    • JUNCTION
    • PHONE LINK LIMITED
    • VESTER LIMITED
    • SUNNY ELECTRONICS
    • TRIPLE X COMMUNICATIONS LIMITED
    • WORK & TALK COMMUNICATIONS
    • EMBCOMM NETWORK
    • MOBILE WORLD
    • TRICOM TECHNOLOGIES LIMITED
    • MASTER PIECE LTD
    • INTERSERVICES LTD
    • WORK & TALK COMMUNICATIONS
    • LATEST COMMUNICATIONS
    • MOBILE WORLD
  • MT KENYA 5
    • MAUA
    • MERU
    • EMBU
    • NANYUKI
    • NYERI
  • CENTRAL 5
    • THIKA
    • SAMCHI TELECOM
    • WORK & TALK COMM
    • TELEPHONICA COMMUNICATIONS
    • CITADEL CELLULAR COMMUNICATIONS
  • EASTERN 3
    • KITUI
    • MACHAKOS
    • GENERATIONS ELECTRONICS LIMITED
  • NYANZA 3
    • MEGA PLAZA
    • JUBILEE - KISUMU
    • KISII
  • COAST 10
    • MALINDI
    • NYALI
    • REX HOUSE SHOP
    • MOI INTERNATIONAL AIRPORT
    • DIGO ROAD
    • DIANI
    • SIMBA TELCOM
    • SERVTEL LIMITED
    • MASTERMIND LTD
    • WEBB COMM
  • RIFT VALLEY 7
    • NAKURU
    • NAIVASHA
    • ELDORET
    • NAROK
    • KITALE
    • MOBILE WORLD
    • KERICHO
  • WESTERN 3
    • BUNGOMA
    • KAKAMEGA
    • CAPITAL AIRTIME
  • NORTH EASTERN 2
    • GARISSA
    • GENESIS COMMUNICATIONS
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Toll-Free Service

A Toll-Free number is a special number where callers are not charged to make a call but the called party pays for the call.

Such a service is mainly applied in the service activities of business and enterprise branches so as to show the preferable company and enterprise images and to give convenience to the clients as well.

The benefit of this feature is that it encourages clients to contact companies offering free-of-charge calls.

Why a Toll-Free Number?

Toll-Free numbers allow callers to reach businesses without being charged for the call. The charge for the call is paid by the called party (the Toll-Free subscriber) instead of the calling party.
A Toll-Free number or 0800 number boosts a Corporate’s perceived level of professionalism and presents you as credible and accessible to your customers.
Toll-free service provides potential and existing customers a "Free" and convenient way to contact businesses.

Benefits for Corporate Customer:

  • Increases clients’ trust in your business
  • Provides better and more convenient service to clients
  • The Toll-Free service conveys an image professionalism

Rates to the Toll-Free Subscriber

Calls to the Toll-Free subscriber are charged Ksh7.50 inclusive of taxes.
The service is available to Corporate Customers.

Read terms and conditions

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