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Selfcare

This is a portal that enables you to monitor your M-PESA and Safaricom line usage, as well as DIY support for some services like PUK retrieval.

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Stores near me

Visit any Safaricom Shop near you today and enjoy some of the best offers on handsets and laptops with their accessories.

  • NAIROBI 24
    • VILLAGE MARKET
    • SARIT CENTRE
    • KIMATHI
    • I & M
    • MOI AVENUE
    • EASTLEIGH
    • NAKUMATT MEGA
    • BURUBURU
    • JKIA
    • BOMAS
    • JUNCTION
    • PHONE LINK LIMITED
    • VESTER LIMITED
    • SUNNY ELECTRONICS
    • TRIPLE X COMMUNICATIONS LIMITED
    • WORK & TALK COMMUNICATIONS
    • EMBCOMM NETWORK
    • MOBILE WORLD
    • TRICOM TECHNOLOGIES LIMITED
    • MASTER PIECE LTD
    • INTERSERVICES LTD
    • WORK & TALK COMMUNICATIONS
    • LATEST COMMUNICATIONS
    • MOBILE WORLD
  • MT KENYA 5
    • MAUA
    • MERU
    • EMBU
    • NANYUKI
    • NYERI
  • CENTRAL 5
    • THIKA
    • SAMCHI TELECOM
    • WORK & TALK COMM
    • TELEPHONICA COMMUNICATIONS
    • CITADEL CELLULAR COMMUNICATIONS
  • EASTERN 3
    • KITUI
    • MACHAKOS
    • GENERATIONS ELECTRONICS LIMITED
  • NYANZA 3
    • MEGA PLAZA
    • JUBILEE - KISUMU
    • KISII
  • COAST 10
    • MALINDI
    • NYALI
    • REX HOUSE SHOP
    • MOI INTERNATIONAL AIRPORT
    • DIGO ROAD
    • DIANI
    • SIMBA TELCOM
    • SERVTEL LIMITED
    • MASTERMIND LTD
    • WEBB COMM
  • RIFT VALLEY 7
    • NAKURU
    • NAIVASHA
    • ELDORET
    • NAROK
    • KITALE
    • MOBILE WORLD
    • KERICHO
  • WESTERN 3
    • BUNGOMA
    • KAKAMEGA
    • CAPITAL AIRTIME
  • NORTH EASTERN 2
    • GARISSA
    • GENESIS COMMUNICATIONS
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Please Call Me (Flashback 130)

How it works:

Dial: *130* followed by the number of the person you want to call you back and then press OK, e.g., *130*072xxxxxxx#ok

  • The person will receive an SMS saying “Please call me. Thank you”.
  • You can send up to 5 flashback messages per day.
  • This service is available to both PrePay and PostPay subscribers for FREE.
  • Flashback requests to other networks and International numbers is not possible.

Read terms and conditions

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