How do you assist a customer who has withdrawn money from an agent number that has no float?

It has been helpful to have safaricom services being the best not only in Kenya but in all other countries as well. I would like to suggest addition of more customer care centtres so as to avoid long queues as it has been in the city. Thanks.

I have aproblem with Safaricom m-pesa. have money in account no. 0723936848, but when I try sending to another m-pesa account no. 0727455282, it gives me the response \"un able to send, please try later\". I fail to understand because all other m-pesa go though succesfully with the exception of this one. Please intervene earliest possible. Writting from Mogadishu, Somalia

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