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Dear Manager, I have received calls from your Office if am the Administrator for KATIMOK enterprises in kitengela and another call if am an Administrator in kapsabet, kindly ask them to remove my name as its not good using my name, I am currently out of the country working with UN in sudan Darfur area, my contacts here remains +254722641728 and +249920064497 thanks John OCHIEL

My wife runs an mpesa shop with agent no.16839.Last Friday at about 3.30pm. somebody called the shop assistant on her personal line no. 0707537742, pretending to be from safaricom customer care. In the process,ksh.49,989.00 was fraudently transferred from the till to somebody registered by the name Lilian Kamoro , transaction no. FU28NA375. We tried a self reversal but could not go through, we then contacted your customer care and were informed that the money had been withdrawn. Were advised to forward the receipient message to 333 but to date no communication. Kindly advice us on the way forward on how we can recover the money, given that the money went to a safaricom registered user.

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