For help, call:
PrePaid: Call 100 (Free) from your Safaricom line. Or +254 20 427 2100 (chargeable) Email: customercare@safaricom.co.ke
PostPaid/Advantage: 200 (Free) from your Safaricom line. Or +254 20 427 2200 (chargeable) Email: advantage@safaricom.co.ke
Data Enquiries: 200 (Free) Email: mobileoffice@safaricom.co.ke
Safaricom Limited P.O.Box 46350, 00100 Nairobi. Telephone: +254 20 427 3272 Website: www.safaricom.co.ke |