M-PESA Agents provide services to M-PESA customers. There are over 11,000 M-PESA agents countrywide with new outlets being added daily.
 Click here for a current list of agents.
M-PESA Agent’s key tasks are: - Register M-PESA Customers.
- Deposit cash into registered customers M-PESA accounts
- Process cash withdrawals for registered M-PESA customers
- Process cash withdrawals for non-registered M-PESA customers
- Customer Education
- Compliance with Safaricom AML & KYC Policy
- Compliace with Safaricom business Practices
- Branding of their outlets as per provided guidelines
M-PESA Agents include: Safaricom authorized dealers, operating one or more outlets around Kenya Other retailers with a substantial distribution network like petrol stations, distributors, supermarkets and registered SMEs Selected Banks and Micro-Finance Institutions
M-PESA AGENT_REQUIREMENTS
Exta Till Application Form
Agent Store Application Application Form
Agent Additional Store Application Form
Management Till Application Form
Agent(headoffice) Application Form
THE KENYA POLICE CERTIFICATE OF GOOD CONDUCT APPLICATION
PERSONAL DECLARATION FORM |
