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Support Manual

Here is a host of manuals to help you understand the ins and outs of your devices.

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  • on offer
    Nokia 111
    • MicroSD Up to 32 GB
    • GPRS
    • Bluetooth
    Bonga Points 1,000
M-PESA is an innovative mobile money transfer solution that enables you to send and receive cash as well as make payments anytime using your handset and Safaricom line.
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Stores near me

Visit any Safaricom Shop near you today and enjoy some of the best offers on handsets and laptops with their accessories.

  • NAIROBI 24
    • VILLAGE MARKET
    • SARIT CENTRE
    • KIMATHI
    • I & M
    • MOI AVENUE
    • EASTLEIGH
    • NAKUMATT MEGA
    • BURUBURU
    • JKIA
    • BOMAS
    • JUNCTION
    • PHONE LINK LIMITED
    • VESTER LIMITED
    • SUNNY ELECTRONICS
    • TRIPLE X COMMUNICATIONS LIMITED
    • WORK & TALK COMMUNICATIONS
    • EMBCOMM NETWORK
    • MOBILE WORLD
    • TRICOM TECHNOLOGIES LIMITED
    • MASTER PIECE LTD
    • INTERSERVICES LTD
    • WORK & TALK COMMUNICATIONS
    • LATEST COMMUNICATIONS
    • MOBILE WORLD
  • MT KENYA 5
    • MAUA
    • MERU
    • EMBU
    • NANYUKI
    • NYERI
  • CENTRAL 5
    • THIKA
    • SAMCHI TELECOM
    • WORK & TALK COMM
    • TELEPHONICA COMMUNICATIONS
    • CITADEL CELLULAR COMMUNICATIONS
  • EASTERN 3
    • KITUI
    • MACHAKOS
    • GENERATIONS ELECTRONICS LIMITED
  • NYANZA 3
    • MEGA PLAZA
    • JUBILEE - KISUMU
    • KISII
  • COAST 10
    • MALINDI
    • NYALI
    • REX HOUSE SHOP
    • MOI INTERNATIONAL AIRPORT
    • DIGO ROAD
    • DIANI
    • SIMBA TELCOM
    • SERVTEL LIMITED
    • MASTERMIND LTD
    • WEBB COMM
  • RIFT VALLEY 7
    • NAKURU
    • NAIVASHA
    • ELDORET
    • NAROK
    • KITALE
    • MOBILE WORLD
    • KERICHO
  • WESTERN 3
    • BUNGOMA
    • KAKAMEGA
    • CAPITAL AIRTIME
  • NORTH EASTERN 2
    • GARISSA
    • GENESIS COMMUNICATIONS
  • Samsung Galaxy S6 Edge 64GB LTE
    Samsung Galaxy S6 Edge 64GB LTE
    • Corning Gorilla Glass 4 back panel
    • Fingerprint sensor
    • 4G
    • Super AMOLED capacitive touchscreen
    Get yours Now

    94,999 /- + Free 4GB Internet Bundle + Free Wireless Charger + Free S View Cover

    Online Price92,999 /-

  • Samsung Galaxy S6 Flat 32GB LTE
    Samsung Galaxy S6 Flat 32GB LTE
    • Corning Gorilla Glass 4 back panel
    • Fingerprint sensor
    • 4G
    • Corning Gorilla Glass 4
    • Android OS v5.0.2
    Get yours Now

    74,999 /- + Free 4GB Internet Bundle + Free Wireless Charger + Free S View Cover

    Online Price72,999 /-

  • Samsung Galaxy Gear
    Samsung Galaxy Gear
    • 4GB on-board storage
    • 1.9MP camera with BSI sensor
    • Samsung Apps and ChatON messaging service
    25, 001 to 50,000 Bonga Points.

    4,999 /- 50,000 Bonga Points

    Online Price4,999 /-

  • Lumia 535
    Lumia 535
    • IPS LCD capacitive touchscreen
    • Corning Gorilla Glass 3
    • Microsoft Windows Phone 8.1
    • microSD up to 128 GB
    25, 001 to 50,000 Bonga Points.

    12,998 /- 40,000 Bonga Points

    Online Price12,998 /-

  • Safaricom Neon Smart Tab
    Safaricom Neon Smart Tab
    • 512 MB RAM default
    • 4 GB ROM
    • G-SENSOR
    • DUAL CORE 1.3 GHz
    25, 001 to 50,000 Bonga Points.

    8,599 /- 28,000 Bonga Points

    Online Price8,599 /-

  • Tecno S9 Tablet
    Tecno S9 Tablet
    • MicroSD up to 32GB
    • Android v4.2.2 OS
    • 1.3GHz dual-core CPU
    • TFT capacitive touchscreen
    25, 001 to 50,000 Bonga Points.

    10,999 /- 35,000 Bonga Points

    Online Price10,999 /-

  • Samsung Galaxy S4
    Samsung Galaxy S4
    • Android Operating System
    • microSD up to 64 GB
    • Corning Gorilla Glass 3
    • 16/32/64 GB storage
    • 2 GB RAM
    100,001 Bonga Points and Above

    44,999 /- 104,000 Bonga Points

    Online Price44,999 /-

  • Nokia Lumia 1020
    Nokia Lumia 1020
    • Microsoft Windows 8
    • Corning Gorilla Glass 3
    • 32 GB 2 GB RAM / 64 GB
    • AMOLED capacitive touchscreen
    • 41 MP Camera
    100,001 Bonga Points and Above

    15,999 /- 121, 000 Bonga Points

    Online Price15,999 /-