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Support Manual

Here is a host of manuals to help you understand the ins and outs of your devices.

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  • on offer
    Nokia 111
    • MicroSD Up to 32 GB
    • GPRS
    • Bluetooth
    Bonga Points 1,000
M-PESA is an innovative mobile money transfer solution that enables you to send and receive cash as well as make payments anytime using your handset and Safaricom line.
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Visit any Safaricom Shop near you today and enjoy some of the best offers on handsets and laptops with their accessories.

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Internet Connectivity

Internet connectivity, mast with signal lines between two hills

We provide a tailor-made solution, from choosing the right connection for you, to installing, setting up and managing the most secure network.

Our managed broadband service gives you peace of mind in setting up your company Internet connection.

The service includes:

  • Installation and equipment
  • Support and maintenance is available
  • Online support system
  • Forum for quick and easy answers to any queries

Advantages of the Safaricom Business Managed Internet Service (MIS):

  • Conforms to the highest levels of service delivery,
  • Provides secure and reliable Internet connectivity,
  • High speed connections available for up to thousands of users and wireless solutions

Fast

As the leading supplier of business Internet access services, we know that high speed capacity and reliability are critical. To meet your organization's unique requirements we ensure your Managed Internet service has the optimum speed, which may range from 1Mbps to 100Mbps.

Think Flexible

  • Enjoy a big choice of bandwidths
  • Regulate your bandwidth up or down, according to your business needs on a monthly basis
  • Speeds of between 1Mb and 100Mb
  • Upgrading is quick and painless
  • Minimal service disruption

Shape your MIS around your organisation even further by adding Other Managed Services such as:

  • Security
  • Virtual Private Network (VPN) connectivity
  • Hosted Services such as domain name registration and hosting
  • SMTP mail backup

Think Reliable

We don't just continuously monitor and manage your Internet service; we'll also give you a browser-based reporting facility that lets you track utilisation and availability in an easy-to-view graphic format.

With unmatched insight into your connection's performance, you can track and plan your service requirements very effectively indeed.

* Kindly read the terms and conditions before downloading the form: Fixed Data – Terms and Conditions

Download Form: Fixed Data – Corporate Application Form

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