Safaricom Video Conferencing

Video conferencing is a mode of communication between two or more physical locations that is done through the transmission of both audio and video signals.

Safaricom Business delivers the most comprehensive and reliable solution for video conferencing systems in the region including HD video conferencing. We offer a total solution including a full portfolio of infrastructure products, high quality bandwidth over various channels and an excellent video conferencing management platform.

Our service caters to those starting out with two video conferencing systems as well as those implementing video-based conferencing across the entire organization. Safaricom will offer you the best solutions to scale with your business demands. Our product line offers a diverse range of options, from desktop applications to boardroom deployments. We also operate public rooms for hire at an hourly rate at selected retail centres.

Bundles Available

Monthly cost covering:

• Installed payment for end points
• Bandwidth cost
• Management cost, for flexible and well spread payment model toward final ownership and solution

You can pay for endpoints one-off and receive monthly recurring bills for bandwidth and management costs as well as craft a complete negotiated solution based on range of endpoints and bandwidth.

VC Installation Options

Managed Service

For companies that own their own equipment Safaricom will provide, dedicated video network connectivity, exchange point (Local & International), help desk, scheduling, live operator, capacity management, and warranty and service configuration.

Hosted Shared Service

For enterprises starting out with video conferencing, Safaricom will provide a pay-per-use solution, from a Host Platform on shared basis. Safaricom provides end points, video network connectivity, exchange point (Local & International), help desk, scheduling, live operator, capacity management, and warranty and service configuration.

Hosted Dedicated Service

For enterprises with frequent video conference users, who require a dedicated platform Safaricom will offer unlimited use conferencing for a fixed monthly fee; the Video Conference infrastructure is located in Safaricom Data Centre, and services include end points, video network connectivity, exchange point (Local & International), help desk, scheduling, live operator, capacity management, and warranty and service configuration.

Applications of Video Conferencing

Individual/SOHO

• Use it for social meetings
• Use it for business meetings
• Use public rooms at an affordable hourly rate

SME

• Use it for business meetings
• Use public rooms at an affordable hourly rate or
• Use own equipment

Corporate

• Use it for business
• Use multiple own meeting rooms
• Use it for inter-branch conferencing
• Use it for inter corporate conferencing
• Use it for local and international conferencing

Benefits include:

• Reduced Travel Costs – Video Conferencing provides organisations with all the advantages of face-to-face communication, while eliminating the need to meet physically
• Higher productivity – organizations communicating using this mode share more knowledge resulting in faster and more informed decisions
• Increased Collaboration – the capacity for staff members to meet while in different locations increases staff interaction   
• Flexible working environment – this facility makes offices more dynamic and adaptable to modern office situations
• 24/7 help desk support for all customers
• Full service and support for your private VC system
• Concierge-style call management
• Business-to-business video exchange service that connects to thousands of end points around  the world
• Scheduling, network monitoring, systems management, and on-site staffing
• Flexible service plans that can be customized to each customer’s unique needs
• Integration with desktop and unified communications solutions

 Frequently Asked Questions

Why should my business choose Safaricom to offer Video conference services?

Safaricom will offer you 24/7 help desk support for all customers, full service and support for your private Voice Conference system and flexible service plans that can be customized to each customer’s unique needs.

How is the Voice Conferencing equipment operated?

A conferencing portal provides an easy to use web interface from which subscribers can schedule, modify or cancel conferences as well as add addresses to the address book on their account. Once the meeting has started, the leader has full control via a web interface and/or the telephone keypad.

How secure is the system and the communications carried on it?

The use of Safaricom Video Conferencing is protected through the use of conference IDs and participant passwords. The host can hear a roll call of participants on the call at any time and can eject participants from the conference among other features. Entry and exit announcements can be configured in addition for the ability to lock the conference once everyone is connected.

How many people can hold the virtual meeting at a time?

Easy to administer conference setup allowing up to 50 participants along with the flexibility of having control and management of the conference via your Safaricom phone or your PC or a combination of both. While enjoying the substantial cost savings and enhanced security of a versatile conferencing solution, you can also be assured that you will not incur additional