SKIZA FAQs
What is the SKIZA Tunes service?
The SKIZA Tunes service allows you to entertain your callers with your favourite music or jokes instead of the boring “Ring Ring” while they wait for you to answer your phone.
The service is available to ALL Safaricom subscribers.
What is the SKIZA Tunes service?
The SKIZA Tunes service allows you to entertain your callers with your favourite music or jokes instead of the boring “Ring Ring” while they wait for you to answer your phone.
The service is available to ALL Safaricom subscribers.
How do I download a SKIZA Tune?
You can search for and download your favourite SKIZA Tune(s) by simply dialling *811# and following the following prompts:-
a) Search for a SKIZA Tune:
You can search by Song Title (e.g. Kigeugeu, Furi Furi, Party Don’t Stop, Lazizi, Fire etc.)
Or you could search by Artist Name (e.g. Jaguar, Jimmie Gait, Camp Mulla, Sauti Sol, and Size 8).
b) Once you have successfully searched for your favourite SKIZA Tune, you can either:-
Buy the SKIZA Tune for yourself
Or Gift the SKIZA Tune to a Friend by simply entering their Phone Number (e.g. 0722123456)
You can also download your favourite SKIZA Tune by copying from a friend. Simply dial 11 while the song is playing on the other Safaricom number before the call is answered.
SKIZA Tunes can also be downloaded by logging onto www.skiza.safaricom.com
How much does it cost?
Each SKIZA Tune costs 75cents per day and it is automatically renewed daily.
If you do not have sufficient airtime balance at the point of renewal, your SKIZA Tune will be renewed immediately you top up your account.
If you have a SKIZA Tune, the person calling you will not be charged to listen to the SKIZA Tune before the call is answered.
How many SKIZA Tunes can I download?
You download or copy up to 10 SKIZA Tunes on your Safaricom line.
If you have purchased more than one SKIZA Tune, your tunes will be played randomly to all your callers.
What content is available on SKIZA Tunes?
We have a wide selection of music including Kenyan, African, International, Gospel, Bollywood, etc.
You can also get jokes, movie lines, famous quotes and more as your SKIZA Tune!
How to copy a SKIZA Tune from your friend (EXPRESS COPY)
When you like the tune you hear when you call a friend, copy the tune by simply dialling 11 while the song is playing on the other number before the call is answered.
How to delete your SKIZA Tunes
You can delete your SKIZA Tune at any time using the following methods:-
a) Send an SMS in the following format to 811 i.e. “Delete SkizaCode” e.g. send DELETE 5050005 to delete Karibu Tusherekee.
To know the SKIZA Code of the tune you wish to delete, simply SMS the word GET to 811 and you will receive an SMS detailing each SKIZA Tune.
You can also check the auto renewal SMS received once every 7 days when your tune is renewed.
b) Call 811 and select option 4 (To Delete The Song) and follow the prompts:
You will be played the various tunes you have downloaded and you press 1 to delete the particular tune you want deleted.
What phones/handsets are compatible with SKIZA Tunes?
All phones/handset types and models are compatible with the SKIZA Tunes service.
How can I check for the SKIZA Tunes I have subscribed to?
To check for all the SKIZA Tunes you have currently downloaded onto your line, simply SMS the word GET to 811 and you will receive an SMS detailing each SKIZA Tune.
Each SMS sent to 811 is charged at Ksh. 1/- per SMS.
Is the SKIZA Tunes service available to Safaricom Roaming subscribers?
The SKIZA Tunes service is not be available to Safaricom roaming subscribers.
